![]() In case the same problem is still occurring, move down to the next potential fix below.Īs it turns out, this issue can also occur due to the way Origin is forced to retrieve the files needed for the Sims 4 update to happen. Open Origin again and attempt to update Sims 4 again to see if the issue is now resolved.Follow the on-screen instructions to complete the repair procedure, then restart Origin once the process is complete.Next, click on the gear button associated with Sims 4 and click on Repair from the newly appeared context menu.Open Origin and click on My Game Library from the vertical menu on the left.Here’s a quick step by step guide that will help you repair the game folder of Sims 4: If his scenario is applicable, you should be able to fix the issue by using origin to repair the Sims 4 game folder. If the previous attempt at installing Sims 4 was stopped by some type of unexpected machine interruption, you might be seeing this issue due to some corrupted files located in your game folder. If the issue is still not resolved even after you’ve ensured that Origin is running with admin access, move down to the next potential fix below. Opening Origins with administrative privileges Attempt to update Sims 4 Again and see if the issue is now resolved.Click Apply to save the changes, then close the Properties window and launch Origins again.After you get to the Origin Properties screen, select the Compatibility tab at the top, then check the box associated with Run this program as an administrator.Right-click on the main Origin Executable and choose Properties from the newly appeared context menu.If the error doesn’t occur anymore when you’re trying to update Sims 4, follow the instructions below to ensure that the same problem doesn’t happen in the future: You can test if this method is effective before actually enforcing it by right-clicking the Origin executable and choosing Run as Administrator from the newly appeared context menu. Some users that we’re encountering the same problem have confirmed that the issue was resolved after they modified the main Origin executable in order to ensure that it always launched with admin access. If this scenario is applicable to your current situation, the Sims 4 game cannot update due to the fact that Origin doesn’t receive enough permissions to function normally (unless you force your computer do to so). This problem can be facilitated by a strict UAC (User Account Control) settings. Running Origin with Admin AccessĪs it turns out, this particular issue can occur due to a permission issue – The Origin Store needs administrative access in order to download and override existing game files (particularly if they are located on your OS drive). In case you have discovered no issues with Origin, start following the potential fixes below. If you see evidence of a server issue, you should check EA’s Twitter account or the Reddit hub for any announcements regarding the problem. You should begin your troubleshooting guide by visiting DownDetector and Outage.Reportand see if others are experiencing similar issues with Origin. It’s possible that the reason you are unable to update your Sims 4 game is because of an underlying Origin server issue. ![]() Investigating for Server Issuesīefore trying any of the potential fixes below, you should begin by investigating if the issue is not beyond your control. If the update still fails to install, you can also try a ‘super repair’ procedure – uninstalling Origin manually and then re-downloading the game and changing the Game library and Legacy game installer folders to start completely fresh. ![]() In case that doesn’t work, force the Origin program to initiate a repair installation on the game folder directly from the My Game Library menu. However, if the issue is being caused by some temporary files, try clearing Origin’s cache manually and enable safe mode downloading before attempting to install the game once again. ![]() If there is no evidence of a server problem, you should proceed by forcing the Origin executable to run with administrative access in order to ensure that the store has enough permissions to download override game files during the update. You can investigate this scenario by checking DownDetector, Outage Report and the official Twitter account for news on any technical issues with the Origin store. Sims 4 Update Errorīefore starting to troubleshoot the issue for various local machine causes, you should see if the problem is not caused by an Origin server issue. As it turns out, the issue is not specific to a certain Windows version since it’s confirmed to occur on Windows 7, Windows 8.1 and Windows 10. The error that comes up is ‘Download Error – Origin is not able to download The Sims 4‘. Some Sims 4 Players are seeing an error in Origin every time they attempt to install the latest patch to Sims 4.
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